FAQs
How long does shipping take?
Estimated delivery times:
- France - Standard Shipping: 2-4 business days
- France - Express Shipping: 1-2 business days
- European Union - Standard Shipping: 3-6 business days
- European Union - Express Shipping: 1-3 business days
- UK - Standard Shipping: 4-8 business days
- UK - Express Shipping: 2-4 business days
- USA & Canada - Standard Shipping: 5-9 business days
- USA & Canada - Express Shipping: 2-4 business days
- Rest of the World - Standard Shipping: 6-12 business days
- Rest of the World - Express Shipping: 3-6 business days
Once your order has shipped, you will receive a tracking number to monitor your delivery.
Do you offer free shipping?
Yes! We offer free shipping on orders over €75.
Do you cover customs and duties?
Customs and import fees vary by country. Buyers are responsible for any applicable customs fees and duties. We recommend checking your country’s import regulations before ordering.
How do I find my size?
We offer a detailed size guide to help you find your perfect fit. If you’re unsure, feel free to email us at contact@islanoirworld.com or DM us on Instagram @IslaNoirWorld for personalized sizing advice.
Are your swimsuits adjustable?
Many of our pieces feature adjustable straps and ties to ensure a customizable fit. Check the product descriptions for specific details.
Do you offer full-coverage swimwear?
Yes! Isla Noir is designed for those who want confidence, security, and elegance without compromising on style. Our pieces provide flattering, sculpting coverage where you need it most.
How should I care for my swimwear?
To keep your Isla Noir pieces in the best condition:
Hand wash with cold water and mild soap.
Lay flat to dry in the shade.
Avoid rough surfaces and excessive chlorine exposure.
Do not machine wash, tumble dry, or wring out.
What is your return policy?
We accept returns within 14 days of receiving your order, as long as the items are unworn, unwashed, and in their original packaging with tags and hygiene liners attached.
Do you offer exchanges?
We do not offer exchanges.
If you need a different size or style, we recommend returning the item and placing a new order. This ensures you get the correct piece as quickly as possible.
Are sale items refundable?
All sale items are final sale and cannot be returned or exchanged.
How do pre-orders work?
Pre-orders allow you to secure your Isla Noir piece before it officially launches. When you place a pre-order, your item will be reserved, and we’ll ship it as soon as it becomes available. Estimated shipping dates will be listed on the product page.
When will I be charged for a pre-order?
Pre-orders are charged at checkout to guarantee your piece. If you have any questions about pre-order timelines, please email us at contact@islanoirworld.com